What do you do if there is damage from a break-in, heavy weather conditions, a fire? Accidents can leave their mark, too. If you've been so unlucky, this information is for you.
We ask you to report storm damage to us the same way you send repair requests: you can use the online repair form or call us on 040-397 93 80. If it's urgent, calling us is the best option. You can also contact us outside of office hours. We will repair the damage as quickly as possible.
Damage to personal belongings is covered by your household contents insurance.
Of course we only hire reliable companies to perform maintenance work on our behalf. Nonetheless, something could go wrong. In case there is damage, please report it to us as well as to the company responsible for causing it. We will make sure the damage is remedied.
Whether it's clumsiness, a momentary slip, intent or just a case of bad luck – accidents happen! Report any damage to the building to us. You yourself are responsible for repairing the damage. If you're not that adept at DIY or if it's too difficult for you to fix, our Building Service can lend a hand for a small fare.
Damage to personal belongings is covered by your household contents insurance. If someone else was responsible, it is important to hold them accountable for the damage. That's not difficult; your insurance company will help you work it out!
Let's end with a short explanation of the kinds of insurance involved.
Household contents insurance and liability insurance are both important and inexpensive, so make sure you are covered!