DAMAGE FROM FIRE
Call the fire brigade, if you haven't already done so before looking at this site.
Don't clear anything yet. This is only allowed if the fire brigade, police and insurer have given permission.
Let Vestide know there's been a fire. We will then visit our insurance agent as soon as possible to measure the damage.
Call your own insurer. We take care of the damage to the building, but not to your belongings. These are covered by your own household insurance.
Call the police to file a report and tell them that it concerns a Vestide home.
Call us on +31(0)40-297 93 80. We always ask you for a copy of the police report. You can send it in or drop it off at the Woonwinkel.
We repair the damage to the house.
We do not repair or reimburse damage to your belongings. That's what your household insurance is for. So call your insurer as well.
Storm damage can be reported to us in the same way as a repair request. So: via the online repair form or by telephone on +31(0)40-297 93 80. Urgent? Then it is best to call us, even outside office hours. We repair the damage as quickly as possible.
Your household insurer will reimburse you for damage to your belongings.
DAMAGE DUE TO MAINTENANCE JOBS
Of course we only send reliable companies to you for maintenance work. Even then, something can go wrong. Then report the damage to us and to the company that caused the damage. We will then ensure that the damage is repaired.
DAMAGE BY YOURSELF OR ANY OTHER
Clumsiness, not paying attention, intentional or just bad luck. It can happen! Report the damage to the house to us. You are responsible for repairing the damage yourself. Are you not that handy or is it a difficult job? Then our Construction Service will help for a small amount.
Damage to your own belongings is covered by your home contents insurance. If someone other than you has damaged your belongings, you must hold them liable. It's not complicated, your insurer will just help you with this!
WHAT INSURANCE DO YOU NEED?
Let's close with a brief explanation of the insurance policies.
For damage to your belongings in the house. You have to arrange this yourself.
For damage you cause to other people's belongings. You have to arrange this yourself.
For damage to the home. We arrange this.
Home contents insurance and liability insurance are important and do not cost much. So be sure to close them!