Internet

INTERNET AT VESTIDE

When you rent an accommodation at Vestide, you get a personal internet connection. Sharing is no longer necessary and it is not allowed. This includes:

• Fast service from ittdesk, in both Dutch and English. All reports and any malfunctions are reported via ittdeks. That way you are always informed.

• Small buildings have a FiberPower connection (FP), so with a cable modem and automatic Wi-Fi. Larger buildings have Corporate Internet Access (CIA). That is a fiber optic connection with its own UTP connection.

• A maximum internet speed of 100 Mbps (for CIA locations) and 60 Mbps (for FP locations). The minimum guaranteed internet speed is 25 Mbps for both locations. So gaming and downloading is no problem!

Wi-fi

If you live on a FiberPower (FP) location then you have a cable-modem with router functions, so you can set up your own Wi-Fi-connection. If you live in a location with CIA, you have an ethernet connection in the wall on which you connect your own router. What is a suitable router, contact ittdesk to see which one are suitable for your connection. A new router will cost you around 30 to 60 euros.

MEDIA PACKAGE IN YOUR TENANCY AGREEMENT AND SERVICE CHARGES

Each tenant has the same package for € 17,28 per month. The package is also on the service charge statement every year, you pay it through your service charges.

SERVICE FROM ITTDESK

With all your questions and for reporting malfunctions you can contact ittdesk. In Dutch or in English. This is how you reach them:

Phone number: +31 85 01 40 433 
Website: www.ittdesk.nl/vestide
Twitter: @ITTDesk
Facebook: www.facebook.com/ittdesk
WhatsApp: +31 620 088 717
Opening hours: on working days from 8:30 am to 8:00 pm. In case of emergency, ittdesk is available 24/7.

Of course you can also contact us with all your questions through our contact form.