Haven: room to breathe, space to grow

In the first rental invoice, you will see 2 lines.  

The first line is the rent (incl. service costs) you have to pay. On the second line, there is an amount for deposit. For furnished units, you pay €250 deposit. If you don't see this, please contact us.  

To make the calculation, we have made an example:  

Rent from 16-08-2024 till 30-09-2024 €1273,43 
Deposit €250,00 
Total: €1523,43 

You look at what price it says in article 4.1 of your rental contract. This is the amount you will pay us every month and this is the rent + service costs. In our example, the amount is €839.92. 

In this example, part of August and the whole month of September have to be paid. So for the month of September the amount is €839.92 (because this is a whole month). For August, payments only have to be made from 16-8 to 31-8.  

The calculation looks like this:  
839.92: 31 days = €27.09 per day 
16 to 31 August are 16 days. So 16 x € 27.09 = €433.44  
€433,44 + €839, 92 + € 250 = €1523,36 

We agree on a campus contract. That means you can continue to live in your room/studio/apartment for the time you are studying full-time on the TUe campus.

• You send back the whole file containing your first rental invoice and your rental agreement. In that file you have to sign the Dutch version of the rental agreement and you can fill in and sign a form for the desired payment method. You may send this entire file back to us and this may be in 1 file.  

• If you have been given a tenancy habilitation document, you must also sign and return this to us.  

• If you have received a letter of consent for a resident, please sign it and return it to us.  

Please send all the mentioned documents preferably in 1 e-mail. 

If you are a minor, you should sign it yourself and have a parent/guardian sign it too. If you have been asked to sign several documents, this applies to all the documents you have to sign. Your parent/guardian does not have to be present when you collect your key. 

From this moment you have entered into an official agreement and the arrangements we have included in the agreement will apply. If you want to cancel your residence in Haven, you can do so via our website, but you always have one month's notice. It is also worth bearing in mind that from the moment you sign the rental agreement, your registration time will be reset and go back to 0 days. This reduces your chances of finding another house via Vestide.   

The deposit is 250 euros. When the rental contract is sent for signature, it includes a rental invoice, which includes the deposit. This invoice must be paid before the keys are issued (or the digital lock is opened). This can also be paid by pin on the day itself.

Residents of Haven rent the accommodation with a campus contract. This means that you do not have a fixed end date in your contract. You can continue to live as long as you are still studying full-time or are a PhD/PDeng at the TUe campus. When you have finished studying or are no longer a PhD/PDeng, you must leave the accommodation. 

We cannot offer a solution for the interim period.

From the moment you sign the rental agreement, your registration time will be reset and go back to 0 days. However, you will immediately start building up new registration time again, you do not have to do anything. 

If you already live in Haven and a living space becomes available, you will be given priority over other students coming from outside Haven. You can then move from a room to a studio or apartment, or from a studio to an apartment. To do so, you must respond to the advertisement on vestide.nl.

We have heard from residents that they received a letter from Brabant Water. We have received several questions about this letter.

What does the letter say?

The letter contains the request to register as a customer of Brabant Water.

What action do I need to take?

At this moment you don't have to do anything. You do not have to register as a customer of Brabant Water. We will look into this further and coordinate the correct procedure with Brabant Water. You also do not have to be afraid that the water will be disconnected.

You can find the rental price and maximum service costs on the pages about the housing types. For group homes, studios, apartments.

What is included in the service charges?

Fixed service charges

• Lamp fund

• Glass fund (breakage)

• Sewer unblocking fund

• Upholstery (flooring, wallpaper, poster rail, curtains)

• Furnishings (community spaces / shared spaces for all residents)

• Maintenance of shared spaces for all residents

• Tenant subscription

• SLA (park management) (cost according to pro forma rates sheet park management arrangement)

Chargeable service costs

• Electricity for communal areas (towers)

• Collective window washing (general interior glazing of towers)

• Glass washing for inaccessible glass, collective and individual (costs of installation WB)

• Cleaning of common areas of towers (shared by all residents except bicycle shed)

• Water for individual use (own connection studio and apartment) (meter Brabant Water)

• Water for communal areas

• Municipal pollution tax

• Media service (this is the internet/wifi)

• Electricity via metering

• Voice/listening connection for elevator (towers)

• Administration fee 5%

For the furnished units, the fixed service charges also include:

• Furnishings for the individual room

• White goods (refrigerator/freezer + microwave/oven) for furnished studios and apartments

The first time you have to transfer the payment yourself. Your rental agreement includes a first invoice with the amount you have to transfer.  

If your commencement date is on or after 15 August, the first rental note will have you paying 15 - 31 August and you will also already be paying for the month of September. This is because September's payments will have already been processed by then and otherwise you won't get a notice to pay September. This payment has to be made before you come to collect your keys.  

For the next month’s payment, you can opt for direct debit or acceptance e-mail. The rent must be paid before the 1st of the month. If you choose direct debit, the collection will take place a few days before the 1st of the month. 

You can apply for rent allowance if your rent does not exceed € 879.66 (price level 2024). Your income is also taken into account. Are you between 18 and 23 years old? Then your rent may not exceed € 454.47.

PLEASE NOTE: housing allowance is not only based on the rent. Your personal situation also plays a role in this. Visit https://www.government.nl/topics/housing/rented-housing/applying-for-housing-benefit  for more information. Here you can also make a test calculation.

If you are under 23 years old, different rent allowance limits apply than if you are over 23 years old. To ensure that the rent is appropriate so that it is possible to apply for housing allowance, we temporarily reduce the basic rent. When you turn 23, we will adjust the rent back to the normal rent. You will then still have the option to receive housing allowance. We only do this at the studios. 

We use September 1, 2024 as the reference date to calculate your age for this. 

No, apartments are only allowed for 2 people. You may live alone in a studio or room. 

Please make sure that at least one of you is studying or will be studying full-time on the TUe campus or is a PhD or PDeng (first tenant). The second resident must follow a full-time study in the Netherlands. For PhD students and PDeng: The second resident may also be a legal partner (a marriage or registered partnership recognized in the Netherlands and registered in the BRP). 

When the first tenant moves and the second tenant is not studying on the TU/e campus, the second tenant must also leave the apartment. Takeover of the contract is not possible by the second tenant if the second tenant's study is not located on the TU/e campus. 

No, it's an open space. There is a partial partition, but the space cannot be completely closed off. The apartments have a dividing wall between the living room and the bedroom. The furnished apartments have a double bed. 

No, that is not allowed. Only the apartments are for 2 people. 

A lot: including a bed, desk, cupboard, sofa, table and chair. To see everything you get in a furnished room: view the complete list on the group home, studio and apartment page. 

The kitchen of the common room includes an electric stove and extractor fan.

Kitchens group homes high-rise buildings
There is a connection in the kitchen for installing a dishwasher.

Kitchens group homes low-rise buildings
There is an indoor stairwell closet with a connection for a washer and dryer.

Images of kitchens in group homes:

Kitchen in a group home for 8 persons (low-rise, Terra)
Kitchen in a group home for 6 persons (low-rise, Terra)
Kitchen in a group home for 6 persons
Kitchen in a group home for 4 persons

The kitchen includes for the furnished studios an electric stove, extractor fan, microwave oven and fridge with freezer.

Unfurnished studios include an electric stove and extractor fan.

Images of the kitchen in a studio:

Kitchen in a studio
Kitchen in a studio (with furniture)

The kitchen includes for the furnished apartments an electric stove, extractor fan, microwave oven and fridge with freezer.

Unfurnished apartments include an electric stove and extractor fan.

Images of the kitchen in an apartment:

Kitchen in an apartment
Kitchen in an apartment (with furniture)

Yes, individual rooms in group homes have a separate lock only accessible by the tenant of that specific room.

Yes, in the furnished accommodations we provide the first tenants with a so called ‘linnenpakket’, which contains:

• Fitted sheet

• Duvet cover with pillow case

• Molton

• Pillow,

• Duvet.

As we want to make the check-in process as fast as possible, we would like to ask you to already transfer the first rental invoice yourself. This way we can already prepare as much as possible for your arrival (You can find all the details for making the payment in the e-mail with your tenancy agreement).  

We request you to transfer the first rent invoice to our account number: NL90INGB0003408435 in the name of Stichting Woonbedrijf SWS.Hhvl stating your client and contract number. You can find these numbers at the top of your tenancy agreement.  

Cash payments are not possible. You can possibly offer cash via GWK Travelex (they have an office at the Central trainstation) and have them transfer your payment.    

You pick up your key at the Woonbedrijf and Vestide offices. Address: Wal 2, 5611 GG Eindhoven.

Only come to collect your keys during the chosen time slot. And bring an ID card/passport or driving licence so we can check your identity. It's also nice if you can access your banking app on site, should we still need to check your payment. 

Yes, that's possible. Email the name and date of birth to haven@vestide.nl. The authorized person must bring proof of identity when picking up the key.

Studios and rooms receive one tag. Apartments get two tags. In addition, you can download a digital app. This is the spare key. Here you find the instructions for installing the app.

Blauwe Loper.

When moving large furniture, keep in mind the size of the elevator. When moving large furniture, keep in mind the size of the elevator. Wooden wall plates have been installed in the elevators for protection. As a result, the elevators are temporarily smaller than normal. The dimensions are: 2.18m (D), 2.09 (H), 94cm (W). The entrance of the elevator is 85cm wide.

All living units (rooms, studios and apartments) come with curtains.

You can enter the house straight away and you don't have to do any DIY. It is not allowed to paint the concrete walls in the accommodation. A picture skirting board has been installed to hang something on the wall. Drilling into the walls yourself to hang something is not permitted. 

For more information on this, please check the website of the municipality: https://www.eindhoven.nl/stad-en-wonen/verhuizen/verhuizen-binnen-of-naar-eindhoven. (And click on the translate button) 

Haven's street is called Blauwe Loper, the postal code is 5612 TA. 

It is not allowed to keep pets unless written permission has been granted by Vestide.

There is an Area of People platform for communication between residents. Here you can send messages to each other and create a calendar of events.

The Area of People app will be used by the entire community within Haven as a fully functioning application for residents.

The Area of People app will not be used as the main contact channel for residents; existing services such as the Woonbedrijf website, email, phone, etc. will remain the main communication channels for getting in touch with Woonbedrijf / Vestide for service and/or repair requests.

There is an internet connection in your own accommodation. 

There is underfloor heating. There is also a radiator (electric design radiator) in the bathroom. You pay a monthly advance for energy costs. This is part of the service costs that you pay monthly. 

Every tenant receives the same package for €17.28 per month. For example, you cannot choose just the internet. The package is also included in the service charge statement every year. 

There is no connection for your own washing machine in the different types of homes. You can do your laundry in the shared washing machines and dryers in Castor (first floor) and Pollux (ground floor). This is for a small fee (€3,-) per wash. 

In low-rise Terra, groups can install their own washer and dryer.

Alleen de gangen en grote gemeenschappelijke ruimtes worden schoongehouden; jouw eigen woonruimte niet.

Bikes can be parked in the shared bike basements. Bike racks are not numbered. 

In the bike shed there is only room to park your bike, scooters cannot be parked there. There are a number of points where you can charge an electric bike. The electricity consumption for this runs through a separate meter. How this should be charged has not yet been arranged. 

 There is no parking garage for cars. Cars must be parked outside in the designated parking spaces on the TU/e campus. That is paid parking which you must apply for through the TU/e: read more about the TU/e parking regulations.